TERMS & CONDITIONS
By visiting any area of the website, or if you are signing up for an account then by clicking "I have read, understand and agree to the Terms and Conditions of Use" you agree to these Terms & Conditions. If you do not agree to these Terms & Conditions do not click on the button, open an account with Merchant City Yoga or otherwise use the website.
Please comply with these Terms & Conditions and any modifications as noted below.
Classes, Courses, Workshops & Events
To comply with fire regulations everyone is required to check-in to each class attended. If you are a new client please be prepared to complete a new client form on your first visit.
MCY reserves the right to refuse admission to the studio.
Latecomers may be admitted at the discretion of management and teacher/workshop leader.
Bookings are made subject to MCY's right to alter the schedule or teaching staff as a result of circumstances beyond its control.
No refunds will be issued unless MCY cancels a class, workshop, course, teacher training or event. If the class, workshop, course or event has to be interrupted or abandoned, no money will be refunded if more than half of it has taken place. If you cancel your class reservation within two hours of the class start time you will be charged for that class. Some exceptions may be allowed solely at the discretion of MCY.
Concession rates are offered for classes only. Proof of concessionary status must be provided in person, until then full rates are applicable.
Bookings are nontransferable.
Blocks of 5/10 Classes
May be used for selected regular classes. They may not be used on workshops, events, teacher trainings or courses.
10 class passes are non-refundable and non-transferable. They are valid for three months from date of activation. 5 class passes are non-refundable and non-transferable. They are valid for two months from date of activation.
Classes on the Timetable may periodically change and refunds will not be offered for blocks of 5/10 classes. Where classes are suspended by us for a week or more an extension of the same time period will be granted.
Monthly rates are offered with the understanding that occasionally a class within that month may need to be cancelled, and in this instance no refund or modification will be made to the monthly rate. Monthly rates do not cover workshops, events, teacher trainings or courses.
An auto renew option of payment is available for monthly subscriptions through Mindbody online. The auto renew option means a regular payment will come out of your account on the same day each month. Choosing this option will give you a 10% discount. You can cancel at any time.
Gift vouchers are valid for six months from date of purchase. Gift vouchers are non-refundable and cannot be extended for use after the date of expiry.
If you are pregnant, suffer from very high blood pressure, chronic heart disease, retinal problems, epilepsy, have a joint replacement or recently undergone any major surgery please consult your doctor prior to booking classes.
You must inform the teacher at the start of the class if you are suffering from any injuries, medical conditions or are taking any medication.
While we take every reasonable precaution MCY will not be held responsible for your personal belongings while on the premises.
All personal information collected from our website is used only for our internal marketing and for us to provide our services to you. We do not share or sell any information with outside parties.
MCY makes use of third party software, MindBodyOnline, to manage bookings and MailChimp for e-newsletters. We also use a number of social media platforms.
Changes to our Policy
Occasionally it may be necessary for us to review and revise this policy. We reserve the right to change our policy at any time and should this occur the amendment will be posted on our website.